East Lindsey Citizens Advice Bureau offers advice on a range of topics to everyone regardless of age, race, gender, disability, sexuality, or religion. 

We are part of the largest advice network in the UK.   In addition to our main bureaux in Skegness, Louth and Mablethorpe.

We have a micro-advice centre in Horncastle as well as an outreach service in Alford.

Or you can call our Adviceline on 08444 111 444

Getting involved

East Lindsey CAB depends on local funds and volunteers, without which we couldn’t operate.

If you would like to get involved with our work, we are currently seeking volunteers. See our ‘Taking Part’  page for more information.
Our Aim

We aim to give you the information and help you need to resolve your problems and to campaign where laws and services are failing.

• Our advice is Independent.  We will always act in the best interests of our clients, free from external influence.
• Our advice is Free.  There is no charge for any part of our service.
• Our advice is Confidential. We do not pass on any information that a client entrusts to us, unless we have first obtained their permission.
• Our advice is Impartial.  Our service is available to everyone, and everyone is treated equally.

Our Services

At East Lindsey CAB we are developing our services in many ways.  We are committed to reaching residents not only in town centres but in rural and coastal villages.

If you contact us for help, one of our advisers will carry out an assessment of your problem, which helps us decide whether we can give you the information you need to resolve your issue or whether you will need to see an adviser. Click on the locations above to find us.

• You can telephone us on the Advice Line: 08444 111444.
• You can drop in to our Skegness, Mablethorpe or Louth bureau, or make an appointment at one of our outreach services by calling 01754 761141.

Our advisers won’t tell you what to do, but will explain your options and the possible outcomes of different courses of action. You will be encouraged to make your own decisions and act on your own behalf. We will enable you to manage your problems by concentrating on your specific needs and providing you with relevant and up-to-date information. Our advisers use all the latest information to ensure that the best and most accurate advice is being offered.

Citizens Advice Bureau is not only an advice agency. We are a major national campaigning organization.

Campaigning for Change

Citizens Advice is well placed to identify failing social policy. We have a central role in speaking up for clients and use our findings from all over the country to contribute to public debate, to inform legislation, and to influence policies, practices and services to seek change for the better.

We contribute to Citizens Advice national campaigns and we campaign locally in order to improve the lives of our clients in East Lindsey.

Evidence of our experiences with Tax Credits, flaws in the benefits system and consumer debt have been submitted to help create a national picture of serious problems affecting citizens in all walks of life. Citizens Advice use this information to influence central government to make improvements.

Media Contact

From time to time we ask our clients to help show the media how poor policies and services are affecting people in East Lindsey. Our confidentiality policy ensures that your permission is always asked for; we will never use your information without your consent.